Embedded analytics for SaaS platforms
Your customers want analytics. Your roadmap can't spare the engineers.
The question isn't whether to give customers in-product analytics — it's that building embedded dashboards pulls engineers off the roadmap for months. Cruz Street builds your customer-facing analytics for you, multi-tenant and secure, so you ship the insight your customers are asking for and your team stays on the core product.
What you get
- An inventory of your product data and the sources feeding it
- An embedded-analytics readiness read — what you can put in front of customers now and what's missing
- A build-vs-buy recommendation for your in-product analytics
- An architecture recommendation — multi-tenant, secured per customer
- A prioritized roadmap with effort estimates
- A 60-minute findings walkthrough with your team
How Cruz Street delivers embedded analytics for SaaS
Analytics your customers actually want to use
Embedded analytics only pays off if your customers actually use it. We build dashboards that feel like a native part of your product — branded as yours, interactive and self-service — so customers answer their own questions in real time instead of filing a ticket.
Multi-tenant and secure by default
We build white-label analytics with per-customer, row-level security and single sign-on, so every customer sees their own data and only their own data.
One data pipeline — scoped, planned and built for you
In-product analytics is only as good as the data behind it and that data is spread across the systems your product already runs on. We build one pipeline across those sources, so you can ship insight without owning a BI stack.
Customer-facing analytics · Case study
A customer-facing analytics portal, built for a company's own customers
Challenge
A healthcare company needed to put analytics in front of its own customers — the health plans and providers it served — with secure, per-user access to the numbers that mattered to each of them. It chose to partner with Cruz Street on the build rather than take it on in-house.
Solution
Cruz Street built the customer-facing portal from the ground up — a secure analytics application with single sign-on and real-time dashboards on unified data — so the company could give each customer its own view without standing up a BI stack in-house.
Results
A working analytics product the company could put in front of its customers, built from the ground up and integrated with how the product already operated — all data and back-end work handled for them.